Privacy Policy
Privacy Policy – The Ashford Sisters, London
This privacy policy describes how The Ashford Sisters, London ("the Site", "we", "our" or "us") collects, uses and shares your personal information when you visit theashfordsisters.com (the "Site"), use our services, make a purchase, or communicate with us in any other way in relation to the Site (collectively, the "Services"). In this Privacy Policy, the terms "you" and "your" refer to you as a user of the Services, whether as a customer, website visitor, or any other person whose information we collect under this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will publish the revised policy on the Site, update the "Last Updated" date, and take any other steps required by law.
How We Collect and Use Your Personal Information
To provide our Services, we collect the information described below. The type of information we collect and use depends on how you interact with us. In addition to the specific uses described below, we may use the information collected to communicate with you, provide or improve the Services, comply with legal obligations, enforce our Terms of Service, and protect our rights.
What Personal Information Do We Collect?
The type of personal information we collect depends on how you interact with our Site and use our Services. When we use the term "personal information", we refer to information that identifies, relates to, describes, or can be associated with you.
Information You Provide Directly
This may include:
Contact information such as your name, address, telephone number, and email address.
Order details such as your billing and delivery address, payment confirmation, email address, and telephone number.
Account details such as your username, password, security questions, and related information.
Customer service information such as your messages when you get in touch with us.
Some features may require you to provide personal information. You may choose not to provide it, but this may limit your access to certain services or features.
Information Collected Automatically
We may also automatically collect certain data about your interactions with the Services through cookies, pixels, and similar technologies. This may include device and browser details, network connection information, IP address, and how you interact with the Site and Services.
Information Received from Third Parties
We may receive personal information from third-party sources, such as service providers like Shopify who support our store infrastructure, and payment processors who collect payment data to fulfil your orders and manage transactions. We handle such data in accordance with this policy.
How We Use Your Personal Information
To deliver products and services: fulfilling orders, processing payments, sending updates, managing your account, shipments, returns, and exchanges.
For marketing and advertising: sending promotional messages by email, SMS, or post, and displaying targeted advertisements on our Site and elsewhere.
For security and fraud prevention: detecting and addressing fraudulent or unlawful activity. If you create an account, you are responsible for maintaining the security of your login credentials.
Cookies
Like many websites, we use cookies. Details about the cookies used in connection with our store hosted on Shopify are available at: https://www.shopify.com/legal/cookies
How We Share Your Personal Information
We may share your personal information with third parties for contractual obligations, legitimate business interests, or other lawful purposes, such as with suppliers or third parties who perform services on our behalf, with our marketing and business partners for promotional purposes, and within our corporate group or affiliates.
Third-Party Websites and Links
Our Site may contain links to third-party websites or platforms. We are not responsible for the privacy or security of those sites. We recommend that you review their privacy policies before providing any personal information.
Your Rights: Access, Deletion and Correction
Depending on your place of residence, you may have the right to access the personal data we hold about you, request the deletion of your personal data, and request the correction of inaccurate or incomplete data.
Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: